{"id":6573,"date":"2025-01-28T16:53:00","date_gmt":"2025-01-28T15:53:00","guid":{"rendered":"https:\/\/www.francebikerentals.com\/?page_id=6573"},"modified":"2025-04-17T14:25:10","modified_gmt":"2025-04-17T12:25:10","slug":"support-client","status":"publish","type":"page","link":"https:\/\/www.francebikerentals.com\/fr\/services\/support-client\/","title":{"rendered":"Support client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6573\" class=\"elementor elementor-6573 elementor-6277\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c699aab e-flex e-con-boxed e-con e-parent\" data-id=\"c699aab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-62c32da e-con-full e-flex e-con e-child\" data-id=\"62c32da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-763700c elementor-widget elementor-widget-menu-anchor\" data-id=\"763700c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contenu\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1c3d16 elementor-widget elementor-widget-text-editor\" data-id=\"a1c3d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Une assistance fiable o\u00f9 que vous soyez.<\/strong><\/p>\n<p>Notre \u00e9quipe de support est pr\u00eate \u00e0 vous aider, que vous soyez en pleine balade, sur le lieu d\u2019un \u00e9v\u00e9nement, ou simplement en train de planifier votre prochaine sortie. Nous sommes l\u00e0 pour r\u00e9pondre \u00e0 toutes vos questions et r\u00e9soudre rapidement tout probl\u00e8me.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e599fe4 e-flex e-con-boxed e-con e-parent\" data-id=\"e599fe4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-395446d e-con-full e-flex e-con e-child\" data-id=\"395446d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f3858 titlered elementor-widget elementor-widget-heading\" data-id=\"c6f3858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><img decoding=\"async\" src=\"https:\/\/www.francebikerentals.com\/wp-content\/uploads\/2024\/07\/traitrouge2.png\">Services d'assistance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4ab0ab e-flex e-con-boxed e-con e-parent\" data-id=\"e4ab0ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e89252d e-con-full e-flex e-con e-child\" data-id=\"e89252d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07360f2 elementor-widget elementor-widget-text-editor\" data-id=\"07360f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nos services d&rsquo;assistance incluent :<\/p>\n<ul>\n<li><strong>D\u00e9pannage technique :<\/strong><br \/>Une cha\u00eene qui d\u00e9raille ou un probl\u00e8me m\u00e9canique ? Contactez-nous, et nous vous guiderons pour r\u00e9soudre le souci, ou organiserons une intervention rapide si n\u00e9cessaire.<\/li>\n<li><strong>Assistance en cas de vol ou de perte :<\/strong><br \/>Nous vous aidons \u00e0 g\u00e9rer les d\u00e9marches n\u00e9cessaires en cas de vol ou de perte du v\u00e9lo.<\/li>\n<li><strong>Support logistique :<\/strong><br \/>Besoin d\u2019ajuster votre point de retour ou de prolonger votre location ? Nous sommes l\u00e0 pour faciliter vos modifications.<\/li>\n<li><strong>R\u00e9ponses \u00e0 vos questions :<\/strong><br \/>Que ce soit sur l\u2019utilisation du v\u00e9lo, nos conditions de location ou les fonctionnalit\u00e9s de nos services, nous sommes disponibles pour vous informer.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8614431 e-con-full e-flex e-con e-child\" data-id=\"8614431\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eedb4b0 elementor-widget elementor-widget-image\" data-id=\"eedb4b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"550\" height=\"367\" src=\"https:\/\/www.francebikerentals.com\/wp-content\/uploads\/2025\/01\/FBR_images_services_customer_support_550x367px.jpg\" class=\"attachment-large size-large wp-image-6288\" alt=\"FBR customer support\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fd8c66 e-flex e-con-boxed e-con e-parent\" data-id=\"1fd8c66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-28ae7c0 e-con-full e-flex e-con e-child\" data-id=\"28ae7c0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22d96e2 titlered elementor-widget elementor-widget-heading\" data-id=\"22d96e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><img decoding=\"async\" src=\"https:\/\/www.francebikerentals.com\/wp-content\/uploads\/2024\/07\/traitrouge2.png\">Comment nous contacter ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90e6a02 e-flex e-con-boxed e-con e-parent\" data-id=\"90e6a02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-24113f1 e-con-full e-flex e-con e-child\" data-id=\"24113f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b232f6 elementor-widget elementor-widget-text-editor\" data-id=\"7b232f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez joindre notre support client 7\/7 via :<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-004a19c e-flex e-con-boxed e-con e-parent\" data-id=\"004a19c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15d061f e-con-full e-flex e-con e-child\" data-id=\"15d061f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-ed9c8a2 e-con-full e-flex e-con e-child\" data-id=\"ed9c8a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5392e3 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e5392e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_1\" data-name=\"Calque 1\" viewBox=\"0 0 30.76 46.96\"><defs><style>      .cls-1 {        fill: #fff;        stroke-width: 0px;      }    <\/style><\/defs><path class=\"cls-1\" d=\"m20.25,46.96H3.75c-2.07,0-3.75-1.68-3.75-3.75V10.7c0-2.07,1.68-3.75,3.75-3.75h16.5c2.07,0,3.75,1.68,3.75,3.75v32.5c0,2.07-1.68,3.75-3.75,3.75ZM3.75,8.96c-.96,0-1.75.78-1.75,1.75v32.5c0,.96.78,1.75,1.75,1.75h16.5c.96,0,1.75-.78,1.75-1.75V10.7c0-.96-.78-1.75-1.75-1.75H3.75Z\"><\/path><rect class=\"cls-1\" x=\"7.5\" y=\"11.96\" width=\"9\" height=\"2\"><\/rect><path class=\"cls-1\" d=\"m12,41.96c-1.65,0-3-1.35-3-3s1.35-3,3-3,3,1.35,3,3-1.35,3-3,3Zm0-4c-.55,0-1,.45-1,1s.45,1,1,1,1-.45,1-1-.45-1-1-1Z\"><\/path><g><path class=\"cls-1\" d=\"m25.96,9.48c-.24-4.48-4.07-4.62-4.56-4.62h0v-1.65h.06c2.06,0,5.92,1.29,6.18,6.19l-1.67.08Z\"><\/path><path class=\"cls-1\" d=\"m29.11,9.48c-.41-7.82-7.41-7.83-7.72-7.82V0c.1,0,8.91,0,9.38,9.38l-1.65.1Z\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn appel rapide pour une assistance imm\u00e9diate.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57fb00b e-con-full e-flex e-con e-child\" data-id=\"57fb00b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2432f elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ca2432f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Calque_1\" data-name=\"Calque 1\" viewBox=\"0 0 512 378.1\"><defs><style>      .cls-1 {        fill: #fff; 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Nous sommes l\u00e0 pour vous accompagner \u00e0 chaque \u00e9tape. Besoin d\u2019aide ? N\u2019h\u00e9sitez pas \u00e0 nous contacter. Nous sommes \u00e0 votre service !<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1fc051 e-flex e-con-boxed e-con e-parent\" data-id=\"b1fc051\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4644bb0 elementor-widget elementor-widget-spacer\" data-id=\"4644bb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Une assistance fiable o\u00f9 que vous soyez. Notre \u00e9quipe de support est pr\u00eate \u00e0 vous aider, que vous soyez en pleine balade, sur le lieu d\u2019un \u00e9v\u00e9nement, ou simplement en train de planifier votre prochaine sortie. Nous sommes l\u00e0 pour r\u00e9pondre \u00e0 toutes vos questions et r\u00e9soudre rapidement tout probl\u00e8me. Services d&rsquo;assistance Nos services d&rsquo;assistance [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":3173,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6573","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support client - France Bike Rental<\/title>\n<meta name=\"description\" content=\"France Bike Rentals offre une assistance 7j\/7 pour vous accompagner \u00e0 tout moment, garantissant une exp\u00e9rience fluide et sans souci.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.francebikerentals.com\/services\/customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support client\" \/>\n<meta property=\"og:description\" content=\"France Bike Rentals offre une assistance 7j\/7 pour vous accompagner \u00e0 tout moment, garantissant une exp\u00e9rience fluide et sans souci.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.francebikerentals.com\/services\/customer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"France Bike Rental\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-17T12:25:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.francebikerentals.com\/wp-content\/uploads\/2024\/07\/traitrouge2.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.francebikerentals.com\\\/services\\\/customer-support\\\/\",\"url\":\"https:\\\/\\\/www.francebikerentals.com\\\/services\\\/customer-support\\\/\",\"name\":\"Support client - 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